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Fifteen excuses officials might give for not complying with the state Public Records Law.

  1. That's not a public document - it's a "draft" or "working" document. It's not finished so it's not "official."
    [State law does not distinguish between a "draft" or a "working" document and a "final" document. A public record becomes a public record when it is created.]

  2. I can't give you those expense records because we asked employees to write their Social Security numbers on them, and Social Security numbers are not public.
    [If the government commingles public and private records, then the government must separate them at its expense. That's the law.]

  3. The report is finished but I can't release it because it hasn't been presented to board members (or the department head or the mayor).
    [State law does not require another party to sign off on a document. A public record becomes a public record when it is created.]

  4. Why do you want this document? How will you use it?
    [The implication here, of course, is that if you don't have a "good reason" for looking at the record, you can't. Under state law, the reason you want the record, or what use you intend to make of it, doesn't matter.]

  5. You can't see our jail records - you're not a lawyer.
    [Public records are available to all members of the public; there are no entrance requirements.]

  6. You can't have that database until it's been verified.
    [A public record becomes a public record when it is created.]

  7. You're not going to be able to see that record until our public information officer gets back from vacation.
    [By law, state agencies are not permitted to channel you through their public information officer or anyone else. The custodian of the record is responsible for its proper release.]

  8. You'll have to ask the office that created that document; our office merely received it.
    [With few exceptions any agency that has the record, whether it generated it or received it, is obligated to show it to you.]

  9. We're busy. We don't have time to look for those documents / don't know who has them / don't know where they are.
    [Depending on individual circumstances, a short delay may be reasonable, but state law requires that public records be made available as promptly as possible.]

  10. You must put your request in writing.
    [An agency may require that you to put your request for an electronic record in writing, but the law does not require you to make a written request for other records.]

  11. Personnel records are off-limits.
    [In fact, parts of a personnel record are public, including name; age; date of original employment; current position or title; current salary; date and amount of most recent change in salary; date of most recent promotion, demotion, transfer, suspension, separation, or other change in position classification; agency and location to which the employee is assigned.]

  12. We've never given those records out before.
    [This is simply not a reason for denying access.]

  13. We can't give it to you because you wouldn't understand it.
    [Your understanding or use of the information contained in a public record is not a factor.]

  14. You can't have those records because they should have been destroyed by now.
    [As long as a public record exists, it is public.]

  15. Nope. I stamped "confidential" on it.
    [The contents of a public record remains public information "unless otherwise specifically provided by law."]
Copyright 2007, N.C. Open Government Coalition
Elon University
School of Communications
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Elon, NC 27244
(336) 278-5506
ncopengov@elon.edu